If you have any questions, concerns, or need assistance, the Frozic support team is here to help.
You can reach us using any of the contact methods below.
đź“Ť Store Address
Frozic
30 Franklin Rd SW
Roanoke, VA 24011
United States
📧 Email Support
For customer service, order questions, or general inquiries, contact us at:
We respond to most emails within 24–48 hours.
đź“ž Phone Support
You can reach us by phone at:
+1 540 491 9736
đź“© Contact Form
You can also send us a message directly through our website:
👉 https://frozic.shop/contact-us/
📦 Track Your Order
To track the status of your order at any time, visit:
👉 https://frozic.shop/track-order/
Customer Service Hours
Monday–Friday: 9:00 AM – 6:00 PM (EST)
Saturday–Sunday: Closed
Emails received outside business hours will be answered on the next business day.