At Frozic, we aim to provide a safe and convenient shopping experience.
We offer multiple secure payment options so you can choose the method that works best for you.
1. Accepted Payment Methods
We currently accept the following payment options:
✔ Credit & Debit Cards
- Visa
- MasterCard
- American Express
- Discover
All card payments are processed securely through trusted third-party payment gateways.
2. PayPal
You may choose to complete your order using PayPal, a fast and secure payment method.
You can pay using:
- PayPal balance
- Connected bank account
- PayPal-linked debit or credit card
3. Secure Checkout
All payments on Frozic are processed using SSL encryption technology to protect your personal and financial information.
We do not store or access your full payment details.
All transactions are processed through verified, PCI-compliant payment processors.
4. Payment Authorization
When placing an order:
- Your payment method may temporarily authorize or “hold” the purchase amount.
- You will be charged only after the order is confirmed and processed.
If the payment is declined or fails, the order will not be completed.
5. Currency
All prices are displayed and charged in:
USD (United States Dollar)
If your bank uses another currency, conversion fees may apply depending on your provider.
6. Fraud Prevention
To ensure secure transactions, we may:
- Request additional verification for suspicious orders
- Cancel orders that appear fraudulent
- Contact customers to confirm large or unusual purchases
This helps protect both our business and our customers.
7. Billing Information
Please ensure that your billing name, address, and payment details match your bank or PayPal information.
Incorrect details may cause order delays or payment refusals.
8. Contact Us
For any payment-related questions, please contact our support team:
Frozic
30 Franklin Rd SW
Roanoke, VA 24011, USA
Email: frozic.shop@gmail.com
Phone: +1 540 491 9736
Contact Form: https://frozic.shop/contact-us/